It’s nice to learn about improvements and innovations catering to the regular Filipino folk. That is why we’re excited to hear about Globe’s investments in improving customer experience.
Representatives of Globe gathered bloggers for a meetup at Park Inn by Radisson to discuss improvements in the company’s goals of enhancing customer delight.
Globe Customer Communication & Knowledge Management Head Miggy dela Cruz shared the overhauling of Globe website’s Help pages. Meanwhile, Digital Communication & Self-Service Head Glenn Ong discussed the launch of Globe Community, a forum-based website where customers can ask questions, which will be answered by fellow users as well.
You may visit the Globe Community website to check out their improved customer help experience.