Text Bato Hotline for Crime Prevention from Globe, PNP

Globe Telecom signed a memorandum of agreement with the Philippine National Police to operate Text Bato or Text 2286, an SMS hotline providing an access for the public to directly report incidents to PNP Director General Ronald “Bato” Dela Rosa.

Aside from ensuring inbound and outbound SMS accessibility for Text Bato, Globe is also providing an interactive platform for the hotline that would immediately address police concerns. “Globe is aware that the availability of an affordable and accessible communications system is an effective tool in crime prevention. We hope that a system integrator for Text Bato will significantly enhance the PNP’s readiness to address the public’s police concerns and thus improve the peace and order situation in the country in general,” Globe General Counsel Atty. Froilan Castelo said.

Police Director General Ronald "Bato" Dela Rosa (source: pnp.gov.ph)

The MOU provides that in addition to providing an alignment of the integrator and vendor of the SMS platform that provides the hotline for the PNP, Globe will also extend support in disseminating information on the Text Bato hotline to increase public awareness.

According to PNP, the “Bato” hotline is centralized and connected to the provincial and regional police officers. Upon receiving a report, the PNP is able to refer the report or complaint to the concerned police station so once the PNP receives a report, it would be transferred to the concerned police station. The PNP said Dela Rosa himself is able to monitor the reports and whether they are acted upon by the police personnel concerned.

Globe also provided support for the creation and providing access to 911 and 8888, the country’s new nationwide emergency hotline number and complaint hotline, respectively. Globe, which has long used 8888 as its promo registration number, gave way to the government’s request of utilizing 8888 as its complaint hotline. The company is now working on the migration of its promo registration to 8080 from 8888.

Text from PRWorks/Globe, Image from pnp.gov.ph

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2 comments

  1. Manny Galopo Posas

    GOOD DAY SIR “BATO”,
    WE ARE HEREBY RECOMMENDING “SIR BEN TULFO” & “SIR ERWIN TULFO”..
    AS YOUR “CHIEF AIDS” FOR THE “CLEANSING” AND “RESTORATION” OF YOUR
    “PNP”- “TRUST” & “INTEGRITY” FOR THE BEST OF OUR CITIZEN & NEXT GENERATION.
    WE BELIEVE THESE TOUGH “TULFO” BROTHERS WOULD BE GREAT HELP FOR FILIPINOS.
    PLEASE GIVE THESE GUYS A BREAK..OR TRY EVEN FOR SOMETIME IN OUR GOVERNMENT.
    MANY THANKS.. REGARDS.. & MAY “GOD” BLESS YOU ALWAYS SIR “BATO” & YOUR FAMILY.
    VERY RESPECTFULLY YOURS,
    MANNY GALOPO POSAS
    (PRRD – SUPPORTER)
    LAS PINAS CHAPTER

  2. Isa po ako Residente ng Pasig City Dito Sa May Country Side Sa May Address Na #131 tramo Street, Rosario Village, Sta. Lucia Pasig City

    Nais ko Pong Humingi Ng TuLong DahiL Dito Po Sa Amin TaLaMak Ang DroGa DahiL Sa Lugar Namin Ay WaLa Pong “PoLice Station” Kaya MaLaya Silang Gawin ang lahat ng kagustuhan nila Na “Mag Benta ng mga Pinagbabawal na gamot at Pag Gamit nito” Sa Bawat Street Ng Tramo
    Dito Po Sa Lugar Na ito Sa Address Na #131 tramo Street, Rosario Village, Sta. Lucia Pasig City
    Ay May Nag NgangaLang
    “JONATHAN R. LAVARINO”
    ALyas ( BABA )
    At Ang Kapatid Niya Na si
    “RUSTY R. LAVARINO”
    ALyas ( PUGAK )
    AY Isa sa Mga kiLaLang Adik at Pusher Sa Aming Lugar
    Gumagamit At Nag Bebenta Sila dito Sa Lugar Namin Ngunit Walang May Lakas Loob na Mag Sumbong SaAmin At Mag SaLita Sa Brgy. Namin
    DahiL ALam Namin Na May Mga kasabwat sa Brgy. Namin SiLa At Takot Din Po Kami Mag SaLita Kaya Sa Mensahe NaLang Namin idadaan Para Ma Protektahan Namin Ang Aming mga SariLi At Familya Namin Nais Ko Pong Mag Sumbong Po dahil Hanggang ngayon Hindi Parin NahuhuLi Ang Mag Kapatid na Adik at Pusher na ito Sumuko na Daw ito Sa Brgy. Pero Patuloy Parin po ito Sa Pag Tutulak at Pag Gamit ng Mga Pinagbabawal na Gamot Nakakaperwisyo Po siLa Sa Aming Lugar
    Nandun lang po SiLa sa Bahay niLa At Minsan Ng GuguLo sa mga Kapit Bahay namin Pati Babae Sinasaktan pag Naka Droga Sila PinoProtektahan Po SiLa ng mga kamag Anak nila dito Nakapwa Adik din at Pusher Sana Po Masyolusyonan Nyo po Ang Aking mga Sumbong At Matulungan Nyo Po kami Na Nag Nanais Na May Pag Babagong Magaganap Sa Aming Lugar.

    Maraming SaLamat Po…

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