I bought my e-tickets for my recent trip to Manila through Cebu Pacific‘s online ticketing system.
As I have mentioned in a previous entry, I have been practicing extra care now when availing certain services. Before I purchased my tickets, I checked the sites of both Cebu Pacific and Philippine Airlines. Comparing their prices on similar flight schedules, Cebu Pacific still offered cheaper rates even if I was not able to avail of the Piso fares since my trip is only a few days away. It really is true that you can save a lot of money when you purchase way ahead of time.
I also checked other blogs about comments on Cebu Pacific’s online booking. I was surprised to learn that many have had unpleasant experiences with it while I have nothing (or almost nothing) against their system. The transaction (booking a flight) was done within minutes without me leaving the house. Great, is it not?
I even had to modify my booking details since my hubby changed his mind and wanted me to go to Manila on an earlier date. I incurred additional fees due to rebooking, but I totally understand the added PhP 500 or so per flight. Of course, if people are allowed to change schedules without service charges, then their system could go haywire with all the change requests. Many people would not take extra thought when booking a flight knowing that they can alter the schedules anytime they please without penalties.
We just need to understand the entire concept of budget flights so we can avoid disappointments. I guess the reason why many have been upset with Cebu Pacific’s online system is that they demanded too much. Remember that one of the basic rules to stay happy is to expect little. 😉